Genesys

Availability: Airbyte Cloud: ❌, Airbyte OSS: ✅
Support Level: Community
Latest Version: 0.1.0
Definition Id: 5ea4459a-8f1a-452a-830f-a65c38cc438d

Overview

The Genesys source retrieves data from Genesys using their JSON REST APIs.

Setup Guide

Requirements

We are using OAuth2 as this is the only supported authentication method. So you will need to follow the steps below to generate the Client ID and Client Secret.

• Genesys region
• Client ID
• Client Secret

You can follow the documentation on API credentials or you can login directly to the OAuth admin page

Supported Streams

• Locations
• Routing
• Stations
• Telephony
• Users

Changelog

Version	Date	Pull Request	Subject
0.1.1	2023-04-27	25598	Use region specific API server
0.1.0	2022-10-06	17559	The Genesys Source is created